Index html on barryc.info V5 HMRC 2 Pension problem

Overview

Started collecting my state pension from June 2020 - age 65 - but it was never paid in full.
This website collects together the information to prepare a small claims action against HMRC and/or DWP.
UPDATE 08Feb26 - small claims court action against UK govt sector now appears to be IMPOSSIBLE.
Within 2 days of email notifying HMRC that I intend to go small claims
I get an email from the Adjucators office
made a local copy PHSO Parliamentary and Health Service Ombudsman
Maria Kelly letter Feb 2026    
Also worth reading hmrc-wrongly-full-state-pension-fought-back    
Have read that many have tried though of course HMRC has infinite amounts of Taxpayers money to fight any claim.
Hopefully the small claims court process avoids them being able to bankrupt me.
Went through processingcomplaintsteam@hmrc.gov.uk - email attached My MP's office has been on the case for over a year, but getting nowhere.
I have consulted my AI friends - Claude and Perplexity - who both broadly agree.
Knowing the value of the claim:
currently around £25 pw. which over 5 years is worth claiming.
web says a full state pension is £230.25 pw. My last receipt was £821.32 for 4 weeks = £205.33 pw
Should:

• go through the channels of complaints - believe done this
• Keep records - more emails than anyone really wants to trawl through
• For DWP benefits, the first step is a Mandatory Reconsideration, then an appeal to a tribunal if you still disagree.
• Contact HMRC's National Insurance helpline: Phone: 0300 200 3500
  Have your National Insurance number ready easy YX 09 41 18 all
  Some European countries use NI numbers as the primary key.
  I heard that within Finland you can send money to a persons NI number and the banks sort it out.
  things may have moved on though with mobile apps.
  
Generally - tell them before issuing a Small Claims action

1997     1998     1999     2000     2001    

2002     2003     2004     2005    

Summary of years 2001 - 2003 - billed £165k, expenses mostly car and PC(s) £9.4k, I paid £103k in IR35 (means Employer and Employee NICs).
by 2003 nothing left to pay Corporation tax on.
Anyone surprised I retired in 2005 with a Mars pension and some investments.
My kids were at UNI. Thought I'd done my 35 qualifying years, which an automated HMRC response confirmed in late 2020.

Long email from HMRC reformatted .easyread-1.txt
the original email thread is available.

Summary
This is all a lomg time ago. My records seem to better than HMRC.
If you have any thoughts pick the email from the footer.

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Aside, HMRC and DWP have outsourced all their data to AWS Amazon Web Services.
Someone thinks that is good value for the UK Taxpayer
Just check the GDPR implications.
Essentially all your and my data now exists in a Hackable data center in a foriegn country.